Frequently asked questions

What is the difference between original BIRM® and concentrate?

The difference is in concentration. The original formula is used to prevent and maintain a balanced immune system, allowing us to have the necessary defenses to face internal and external aggressions. BIRM® is a coadjuvant to other treatments due to its lack of toxicity. The concentrate version is for compromised immune systems.

How should BIRM® be taken?

The preventive dose is 2ml every twelve hours with meal. For specific cases you can email us at:

Can I get in touch with Dr. Cevallos?

Of course. You can contact him at or Facebook at

Can I take BIRM® while taking other treatments?

BIRM® has no contraindications to other medications. Our goal is that you feel calm and secure about our product, so we recommend that if your immune system is compromised you please contact

Who can take BIRM®?

If you are a healthy person and want to maintain your state of health, strengthen your defenses, increase your energy and generally feel a sense of well-being, the preventive formula is what you need.

If you are a person who has an immune system that has a hard time working, gets sick easily, is always taking medication or has their immune system compromised, the concentrate version is what you need.

Should I refrigerate after opening BIRM?

Yes: once opened , we recommend you refrigerate it.

Can I buy BIRM® from outside Ecuador?

At the moment this website ( is the only direct authorized distributor outside of Ecuador. We ship to the U.S, Mexico and internationally.

Do you have testimonials demonstrating BIRM®’s effects?

You can visit our Youtube channel at: where you will find a wide variety of videos and testimonials.

How long should I take BIRM®?

The minimum suggested period is 3 months, during which your body generates an important immunological reserve with the help of BIRM®. However, you can always take it indefinitely, making it part of a daily health routine.

Is there serious research demonstrating BIRM®’s benefits?

Yes, Visit

How can I disguise the taste?

You can put it in juice, smoothies and yogurt.

What active ingredient does BIRM® have?

Palm Beachbells also called Kalanchoe

What is your return policy?

We work to serve you and make sure you are satisfied with our products. If for any reason, at any point you are not satisfied, please email us ( and we will send you a return label. We will refund the full amount of the product purchased less actual shipping costs.

I opened my BIRM® and found a hard top of sediment. Why?

Yes, because BIRM® is an extract of a plant, it is 100% natural, thus the product will naturally have sediment from the plant. We ask you to gently push it and shake the bottle really well.

Does BIRM® Contain Sugar?

BIRM® does not contain sugars of any kind. We are committed to develop products that are beneficial to our health. The only added ingredient to BIRM® is water in measured amounts.

Do you offer discounts?

Do you offer discounts?

We do offer discounts on the purchase of 3 of the cream, shampoo or conditioner.

We do not offer discounts on BIRM® Preventive and BIRM® Concentrated.

Can you take BIRM® while breastfeeding?

We recommend not taking it during pregnancy or breastfeeding.

Should BIRM® be taken before or after meals?

It can be taken before or after meals.

Does Viva shampoo contain salt?

This shampoo has no salt. SLS is an ingredient to clean the scalp.

Does NACE contain a sunscreen?

It does not have a sunscreen component, but it does not create spots on the skin with sun exposure.

How many times a day should you use NACE?

Twice a day: in the morning and in the evening, after washing your f

Can I use makeup after applying NACE?

Yes, it has a matting effect on the skin.

Can I pay with Credit/Debit card?

Yes. At check-out you will be directed to Paypal. On that screen, scroll down and you will see an option to pay with debit/credit card. Click there, fill out the payment form and choose either "Yes or No" to creating a Paypla account.

What about check payments?

Yes check are OK. Email with your order, shipping address and phone number. We'll send you an invoice and you can mail your check to: BIRM Products, P.O. BOX 13113, Coyote-CA 95013-3113 Please allow 3 -5 days for processing

10 Warning Signs of Inmunedeficiency

Please click 10 Warning Signs

Dear Clients, we will be closed, from December 23rd through January 4th to give a well-deserved break to our employees.

©2019 BIRM | These statements haven't been evaluated by the Food & Drug Administration. These products aren't intended to help diagnose, treat, cure, or prevent any disease. These products aren't intended for those with medical conditions. Use only as you are directed. Consult your doctor before using supplements. Please consult your pediatrician before you give this product to a child under 18 years of age.